DD9HW6 Formal Research Report Needs Assesment

Statement of Purpose: The purpose of this digital report/manual is to help staff at UA improve their teamwork skills, as they have not been working together in groups very well.


Business Need: The business need for this digital report is to have a manual available to staff, in order to improve communication, collaboration, and teamwork between employees at UA.


Audience: The audience of this report consists of the UA CEO and all UA employees. The primary audience CEO is the CEO who requested the document, and the secondary audience includes the UA employees who will be required to read the document and carry out the teamwork. The audience consists of 250 people, who are experts in their field, but need assistance with how they can work together and complete projects in teams all over the world.


Situation: This report will be distributed digitally through email and will also be posted on an internal server for all employees to have access of the report at any time. Although this report will be read by UA employees in different countries, it will be provided in one language, English. Some employees will want to read the whole report, while others will only skim or refer to specific sections for information they feel is important to them. They may be resistant to the information at first, if they believe they are a great team player. There will not be any specific software or equipment required to view this report.


Goals of the Communication: This report will allow UA employees to enhance their ability to work with others on future projects. Ideally they will have a better understanding of teamwork in the work place and improve their communication skills, time management skills, and collaborator skills, such as appropriate tone, style and etiquette in the workplace. This may be measured by how well employees work together on future project outcomes.


Requirements: This report will be distributed as an attachment via email. It will be a Word document or PDF, but can be transferred to a web-based design in the future if desired. The report will include an Executive Summary, Acknowledgements, Table of Contents, Introduction, Background, Problem Statement, Methodology, Main sections of Information, Conclusion, Reference page, and Appendices.


Scope: The final report will be available in one document with all relevant information, but the table of contents will include hyperlinks to each section for quick reference.

Topics: The report will include sections on what teamwork is, background of UA, the best ways to communicate virtually, examples of virtual teamwork, tips and tricks, goals of communication, and next steps.

Audience prerequisites: The Audience will all be employees of UA and will have knowledge of common practices, projects and workload at UA.

Expertise of writers/designers:  The writers who will design and develop the communication will have some background knowledge of the company and teamwork, and will be experts in research.